ABSTRACT
This research studies the effects of the religiosity on financial technology (fintech) adoption. The study examines religiosity as part of the Technology Acceptance Model (TAM) dimensions for the adoption of mobile payment technology. We explore the role of religiosity in TAM and recommend several policies for related organizations. The study uses professional sample calculation from 113 traditional markets under Perumda Pasar Jaya as a business entity whose capital is wholly or mostly owned by the regional government through regional assets of DKI Jakarta Province, Indonesia, which use mobile payment technology. We obtained 363 respondents from June 2020 to June 2021, coinciding with the Covid-19 pandemic. Hypothesis testing was done employing SmartPLS 3.2.9 software and questionnaires. The study also adapts previous studies to ensure the questionnaires are relevant to the research objects. The research result show that religiosity explained the formation of TAM by small businesses in traditional markets under Perumda Pasar Jaya Management. Religiosity and the adoption of mobile payment technology determined whether a user used fintech or not. As the research period was limited to June 2020-June 2021, including field research in the traditional markets, newer TAM mobile payment technology development and other TAM mobile payment-based research were not included. This research offers a new TAM development model using relig-iosity for mobile payment adoption in traditional markets. © 2023 by the authors;licensee Growing Science, Canada.
ABSTRACT
Mobile payment has become increasingly popular worldwide, especially during the COVID-19 pandemic. However, older adults have more difficulties in adapting to mobile payments than others. To understand the reasons behind this phenomenon, we explore cognitive lock-in and its antecedents in adopting WeChat Pay based on the status quo bias theory. We use the PLS-SEM technique with survey data from Chinese older adults over the age of 50. The results show that the cognitive lock-in of older adults is significantly affected by technology anxiety, habit, regret avoidance, and uncertainty costs. Moreover, older adults' intention to adopt WeChat Pay is positively associated with social influence and self-actualization, while cognitive lock-in is a significant negative determinant. This study can help us better understand the underlying mechanism behind older adults' adoption of mobile payment from a cognitive lock-in perspective. Furthermore, this study steers the discussion about improving older adults' digital literacy and optimizing age-appropriate services for mobile payments.
ABSTRACT
This paper investigates the adoption and use of proximity mobile payment services in retail stores, which relevance has largely increased through the corona virus disease and the need for COVID-19 prevention methods and instruments. Despite the growing usage of mobile applications for a number of everyday tasks, in recent years, the diffusion of in-store proximity m-payment in many countries is still low, and the actual usage is sparse. To understand which factors can motivate consumers to use proximity m-payment services in retail stores, this study combines the individual disposition to adopt and use in-store m-payment technologies with system-based evaluations. By applying a conceptual model to a representative sample (N = 3, 250) of grocery store shoppers, the results provide evidence of a general effect of technology readiness on consumers' behavioural intention to use instore m-payment. © 2021 C.H.BECK oHG. All rights reserved.